Snapsupport opsivity is the best real-time work collaboration app that helps customers and field teams. It is a companion app for field service Engineers that provides instant support and guidance.
Snapsupport Opsivity
When equipment fails, the operation stops, customers and management complain, and downtime means loss of revenue and increased costs, ensuring your field technicians, no matter.
Snapsupport opsivity helps with real-time access to operations. Knowledge and expertise are vital to keeping the business up and running to keep your operations running smoothly.
Snapsupport opsivity gives you insight that you need for problem-solving expertise at your fingertips as it runs on the device.
Since your field teams already use smartphones, tablets, laptops, or wearable devices, there is no need for additional devices.
Opsivity is in sight, within reach, for operations, anywhere. Imagine you’re a field technician who has been called to assign a problem that is not within the scope of your technical expertise.
Opsivity snapSupport helps save precious dollars for your company and the equipment magically in this scenario.
No worries, pull out your most trusted device and launch opsivity snapsupport. Opsivity is the cloud-enabled snapsupport platform that helps you give an insight into the issue to fix it.
Opsivity snapsupport is a way of visual collaboration with live subject matter experts within your organization. The intelligent recommendation feature provides articles and prior questions checklists.
You can check and analyze the existing best practices developed by your company in the form of a knowledge base to see how similar issues have been fixed in the past. You can take a quick snap using Opsivity snapsupport of the pain points within your fieldwork and draw annotations to highlight the key.
It will be sent out to the subject matter expert, and Opsivity can help you to get in touch with an expert in that field to guide you through.
Opsivity snapsupport allows you to see exactly what you were seeing. You can zoom in on critical areas and even draw directly onto the live video to point out issues and focus on the solution.
Knowledge and expertise remain forever archived and accessible, even after your most skilled and experienced field tax or support teams move on or retire. How two-way Communications between field technicians and experts are captured.
For an ever-growing base of operational knowledge, it’s time to get your team started without civilly today. You can access the admin app onboard users and have your team download the app from there.
The hard work only gets a more manageable schedule, a demo with the Opsivity snapsupport team, and they will walk you through all of our features and how they can ease operations and enhance and sight throughout your organization.
Your team thrives when everyone is equipped with the tools and expertise needed to meet any challenge. Opsivity snapsupport is the solution-oriented platform within reach for operations anywhere.
Opsivity snapSupport app is the fastest way to provide equipment support and instant resolution.
Key Features:
- Opsivity snapsupport is the picture and video-based Q&A support app
- Opsivity integrated with Salesforce to deliver more value
- Filed support knowledge base feature ensures that technicians are well equipped
- The field support collaboration feature allows working in collaboration with the subject matter expert
- Filed service management feature collaborate more efficiently with complete view activities
- Simple to add experts from the team member to the existing conversation to resolve the issues
- The support team helps the field engineer by having a live video chat
- Quick access to product information, order status, etc.
- Opsivity snapsupport pricing is reasonable
- Quick real-time chat to fix the issues
Pricing
Starter: This plan starts at 350 USD per month allows up to 15 field technicians with unlimited chat, workflows, and checklists support.
Pro: This plan supports a field service team of 16 to 29 field technicians with unlimited chat, workflows, and checklists support. The support team will help with pricing.
Enterprise: This plan allows unlimited video collaboration and complete chat, workflows, and checklists support. The support team will help with pricing.